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Case StudyAugust 13, 20261 min

Case Study: How Carmel Auto Gallery Sold Dozens of Cars With DealerPost and AI Chat

The Dealership

Carmel Auto Gallery is an independent dealership that, like most, was getting inbound interest from its website and phone lines but had no dedicated way to convert Facebook Marketplace traffic, a channel where car shoppers spend a lot of time browsing but where dealerships often have the weakest follow-up.

What They Implemented

Carmel Auto Gallery brought on two pieces of RealDealerAI's platform:

  • DealerPost, to automatically post inventory to Facebook Marketplace and keep listings fresh without a rep manually creating each one.
  • AI chat and voice agents, to catch website and phone inquiries in real time instead of routing them through a manual follow-up queue.

In Their Words

"RealDealerAI has been a real game changer for our store. DealerPost helped us sell dozens of cars from Facebook, while their AI chat and voice agents capture website and phone customers we simply weren't getting before. We're very happy with the results."

— Emil R., Owner, Carmel Auto Gallery

The Result

Dozens of vehicles sold directly through Facebook Marketplace via DealerPost, plus website and phone customers that were previously going unanswered now captured by AI chat and voice, without adding headcount to the sales floor.

See how DealerPost works or talk to RealDealerAI about your own Facebook Marketplace strategy.

Case Study: How Carmel Auto Gallery Sold Dozens of Cars With DealerPost and AI Chat | RealDealerAI